You cannot participate in canyoning if you are:
- Under the influence of alcohol or other drugs
- Pregnant
Alcohol & Drugs
If a participant appears to be under the influence of alcohol or other substances, this constitutes a gross violation of the terms and conditions. The provider is entitled to deny service and exclude the participant from the event without the right to a refund.
Pregnant Women
Canyoning is a risky and physically demanding activity which can endanger both the participant and the unborn child. Participation while pregnant is strictly forbidden. A pregnant participant is entitled to cancel their booking up to 3 days before the event without a cancellation fee, or transfer the booking to a third party, or rebook for another date with no time limit.
Persons with a Disability
Canyoning is physically and mentally demanding and may pose risks to participants with disabilities. If participation is cancelled at least 3 days before the event, a full refund is provided. The paid service may alternatively be transferred to a third party.
Health & Physical Restrictions
If you have any movement or health restriction — including but not limited to: asthma, diabetes, haemophilia, allergies, acrophobia, claustrophobia, severe overweight, musculoskeletal disorders or surgery, cardiovascular problems — you are obliged to inform us when booking. This does not automatically prevent participation, but it may affect how you take part. Based on your condition, participation options include:
- Full participation without restrictions
- Full participation with increased supervision
- Participation with limited extent in a standard event
- Participation within a private "Just For You" service
- Prevention of participation for safety reasons
If a participant fails to disclose a relevant health condition, the provider may deny part of the service or exclude the participant without the right to a refund.
Non-Swimmers
Participants who cannot swim are obliged to inform the provider at the time of booking. Wetsuits provide natural buoyancy, but our guides need to be aware in advance to ensure proper supervision throughout the canyon.
